Effective Date: 01.01.2025

Introduction
Welcome to Craftokart! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or use our services.

Information We Collect
We collect the following personal information to provide and improve our services:

• Personal Information: Name, email address, phone number, shipping address, and payment details.
• Other Information: Data collected via forms, account creation, or orders.

How We Use Your Information
The information collected is used for:

• Order processing and fulfillment.
• Shipping and delivery.
• Sending marketing communications and promotional emails.
• Enhancing website functionality and user experience.

Sharing Your Information
We share your personal information with trusted third-party service providers to facilitate our services:

• Payment Processors: PhonePe, Instamojo.
• Delivery Partners: Shiprocket.

These third parties are only provided the information necessary to perform their specific services and are obligated to keep your data secure.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:

• Improve website functionality.
• Analyze website traffic.
• Enable personalized advertising.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

Data Security
We take appropriate measures to secure your data, including:

• SSL encryption to protect data during transmission.
• Restricted access to sensitive information.

While we strive to protect your data, no system is completely secure. We encourage you to safeguard your account credentials.

Customer Rights
You have the following rights regarding your personal data:

• Access, update, or delete your information.
• Opt-out of marketing communications.

To exercise your rights, contact us at contact@craftokart-in-136144.hostingersite.com or +91-7972574949.

Third-Party Services
We integrate with third-party platforms such as payment gateways and marketing tools to enhance our services. These platforms are governed by their privacy policies, and we recommend reviewing them for more information.

Marketing Communications
With your consent, we may send newsletters and promotional emails. You can unsubscribe at any time by following the opt-out link in our emails or contacting us directly.

Jurisdiction
This Privacy Policy is governed by the laws of India. Craftokart complies with the Information Technology (IT) Act, 2000, and its rules, ensuring your data is handled responsibly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
For questions or concerns about this Privacy Policy, please contact us at:

• Address: Gajadihi, Badasahi, Mayurbhanj, Odisha-757026.
• Email: contact@craftokart-in-136144.hostingersite.com
• Phone: +91-7972574949